We're sure that you'll love our products, so we offer a 30-day money-back guarantee if you're not happy with them.

Don't like it? No worries! Just send us an email and ask for a refund. You can send it back to us with a label we send you that is already paid for and we'll give you a full refund.

View Refund Policy

Absolutely! The Melo Brands products are 100% drug-free. Vegan, cruelty-free.

After receiving your order confirmation email, all orders are processed within one to three business days (excluding holidays and weekends). Orders placed during holidays will be shipped the following business day.

You can rest assured that you will be kept up to date via email, where you will receive a tracking number and a link to track your order the moment it ships! Allow up to 24 hours for tracking numbers to be updated with the most recent status.

1 - Please allow 2 business days for shipping after orders have been shipped. Friday orders placed after 3 p.m. PST will not be processed until the following week.

2 - "First Class Package International" orders arrive in 5 business days (3-12 days) following dispatch. You'll receive a tracking number and link through email once your product ships. Tracking numbers refresh every 24 hours. Your country's additional fees are not our responsibility. Import duties/taxes are your responsibility.

*We only deliver to the United States and Canada.

We only deliver to the United States and Canada.

You are responsible for customs clearance, taxes/duties/fees, and following local rules & regulations.

FREE delivery on US purchases $25+. See shipping choices and rates below.

United States:

USPS First Class (5-7 Business Days) (Orders $25+): Free

USPS First Class (5-7 Business Days) (Orders under $25): $3.00

USPS Priority Mail (3-4 Business Days): $6.50

Canada:

First Class Package International: $10

Check your inbox (and spam)! We provide order confirmation and shipping confirmation emails immediately after receiving your order.

Although none of our products have legally mandated age limitations, our firm policy requires all customers to be 18 or older. The Melo Brand diffusers contain ZERO illegal substances or drugs. The Melo Brand diffusers are not meant for use by those under 18 years of age.

WE DO NOT ALLOW MINORS TO USE OUR WEBSITE OR PRODUCTS.

We accept all major forms of payment. This Includes: 

All Common Debit & Credit Cards: Visa, MasterCard, American Express, Discover.

Yes! Secure Sockets Layer (SSL) encrypts all financial transactions on the website to protect your personal information.